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Customer Service / FAQ

Customer Service / FAQ
Generator Operation Questions
Our "How to Use" Section answers many questions about the operation of our ethylene generators and gives details on what to do for service.

Generator Service Questions
Our Generator Service Section answers many questions about maintaining our generators and gives details on what to do for service.



Ethylene, Ripening & Other Questions
  • This section answers many frequent questions about the natural plant hormone ethylene, ripening rooms, and the ripening process.

  • Ethylene, while beneficial, is also dangerous as it is explosive. Here is a section on explosions that have resulted from ethylene levels in ripening rooms that exceed the Lower Explosive Limit (LEL) of 27000 ppm.

  • Here are Ripening Tips for many different fruits.



Are you a student or parent looking to conduct an Ethylene Science Project or Ripening Science Project? Helpful information can be found on our Science Project Information Page.

Material Safety Data Sheet (MSDS) for Ethy-Gen® II Ripening Concentrate:
English version
Spanish version
French version
German version

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Catalytic Generators, LLC
1185 Pineridge Road
Norfolk, Virginia 23502 USA
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