Service, Downloads & Support

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Having problems with a generator? For service, please contact us and describe the problem. We will suggest the best course of action to take.

Having ripening problems or questions about a generator? Take a look at our FAQ's for generators and ripening. If this doesn't answer your questions, please contact us.

Are you a student or parent looking to conduct a Science Project with Ethylene? Helpful information can be found on our Science Project Information Page.

Material Safety Data Sheet (MSDS) for Ethy-Gen® II:
English version
Spanish version
German version (coming soon)

Our Banana Color Chart & Ripening Guide (with temperature / scheduling)
"Suggested Guide for Banana Ripening"

Our diagram of "Flow Through Ventilation," designed to continuously vent Carbon Dioxide from the ripening room and introduce fresh air, resulting in more uniform ripening
"Suggested Flow-Through Diagram and Fan size calculation"

Catalytic Generators LLC.